Terms and Conditions

Effective Date: 1st January 2025

Welcome to the NEMO Service App. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.


1. Acceptance of Terms

 

1.1. By downloading, accessing, or using the NEMO Service App, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
1.2. If you do not agree with these terms, you must stop using the app immediately.


2. Use of the App

 

2.1. NEMO provides a platform that connects users with service providers for Security Services , Business Services , Transportation Services , Hospitality Services , Technology Service , Educational Services , etc .
2.2. You must be at least 18 years old to use the app. Minors may use the app under the supervision of a parent or legal guardian.
2.3. You agree to use the app only for lawful purposes and in accordance with these terms.


3. User Accounts

 

3.1. To access certain features of the app, you must create an account and provide accurate and complete information.
3.2. You are responsible for maintaining the confidentiality of your account credentials.
3.3. NEMO is not liable for any unauthorized access to your account due to your negligence.


4. Service Providers

 

4.1. NEMO acts as a facilitator between users and independent service providers.
4.2. While we strive to ensure quality services, we do not guarantee the performance, reliability, or availability of individual service providers.


5. Payments

 

5.1. Payments for services must be made through the app’s secure payment gateway.
5.2. All prices are listed in Nigerian Naira (NGN) and are inclusive of applicable taxes, unless stated otherwise.
5.3. NEMO is not responsible for delays or errors caused by third-party payment processors.


6. Cancellations and Refunds

 

6.1. Cancellation and refund policies are governed by our Refund Policy, available https://nemo.armsit.ng/page/refund-policy .
6.2. Refund eligibility is subject to the terms outlined in the policy.


7. User Conduct

 

7.1. You agree not to engage in the following activities:


8. Intellectual Property

 

8.1. All content, trademarks, and intellectual property on the app are owned by NEMO or its licensors.
8.2. You may not copy, modify, distribute, or create derivative works from any part of the app without prior written consent.


9. Limitation of Liability

 

9.1. NEMO is not liable for:


10. Privacy Policy

 

10.1. Your use of the app is subject to our Privacy Policy, which explains how we collect, use, and protect your data.


11. Changes to Terms

 

11.1. NEMO reserves the right to update these terms at any time.
11.2. Users will be notified of significant changes via email or app notifications. Continued use of the app constitutes acceptance of the updated terms.


12. Governing Law

 

12.1. These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria.
12.2. Any disputes arising from the use of the app shall be subject to the exclusive jurisdiction of Nigerian courts.


13. Contact Us

 

For inquiries, support, or feedback, please contact us at:

By using the NEMO Service App, you agree to these Terms and Conditions. If you have any questions or require clarification, do not hesitate to contact us.